We are fully aware of the fact that it is important for you to know that, when you visit our website and use our services, some information about you is available to us, so we want to inform you in detail about the way we use that information and how we store it.
The purpose of this Policy is to inform you what data we collect about you during your visits to the website and when using our services, to provide you with explanations about how we use this data, how it is protected and to inform you in detail about the ways in which you can control the collection, correction and/or deletion of such data about you from our database.
This Policy is an integral part of and fully complies with the Company’s Terms of Business (Terms or ToS) which are available at the address General Terms and Conditions of Purchase.
The data collected through the pages cannot be used in any way, nor for any other purposes, except as determined by this Policy.
DATA COLLECTION AND USE
Who are we?
Palmanas Media doo is the owner of the website at montehomes.me and provides various services to its clients.
Palmanas Media doo
Arhitekte Milana Popovica
81000 Podgorica, Montenegro
Phone: +382 69 639 729
E-mail: info@ montehomes.me
What data we collect through the website
Through the website, we collect various types of data about you (users). The legal basis that gives Palmanas Media doo the possibility to process personal data lies in the fact that the processing of such data is necessary for the provision of services and the communication of montehomes.me with visitors and clients of the website, and in the fact that the data processing is carried out for the purpose of realizing the legally permissible business interests of Palmanas Media doo, which are explained in more detail in the “how we use collected data” section of this Policy.
We only process data with your consent.
Data provided by users
When you use our services, either as a visitor or a client, we may request or directly collect certain personal data (personal data) from you.
Such personal data includes, e.g. (the list is not exhaustive):
- Name and surname;
- Email address;
- Postal address;
- Your mobile phone number;
- Company name.
Personal data may also include other information, such as geographic region or settings, if such information is related to a specific individual. You provide us with your personal data in various ways in the process of using our services – for example, when you register an account on our website, communicate with other users through the tools available on the website, leave your comments or ratings, or send us requests related to customer support.
Information we collect on our behalf
We may collect your personal information, such as first and last name, email address, phone number and company name, when you fill out a contact form on the website or register for our services.
Also, when you visit and use our website, we may receive certain information about you as described below in this Policy.
We reserve the right to send you e-mail messages with notifications about our services. If you do not want to receive these messages, you can unsubscribe by sending an e-mail to the address email@example.com.
We may also collect data on how the website is accessed and used (usage data). Usage data may include information such as your computer’s Internet Protocol (IP) address, the type and version of the browser you use, the website pages you visit, the date and time of your visit, the time spent on website pages, unique indicators of the device you use, and other diagnostic data.
Cookies and tracking technologies
Montehomes.me uses certain technological solutions, such as cookies, beacons, tags and scripts, for the purpose of analyzing trends, managing the website, tracking user movements within it and collecting demographic information for its user base.
The data that is collected is, in particular, used to improve the quality of the services provided by montehomes.me.
The data collected in this way may include the IP address or other identification data of the device from which you access the website, data about the Internet browser and/or the type of device you use, as well as data about the Internet pages you visited before or immediately after using the services, dates and times of website visits and use of services.
The solutions mentioned above can also be used by montehomes.me to collect data on communication with users via e-mail, such as data on whether the user clicked, opened or forwarded the received message. We collect this information for all service users.
Cookies are files with a small amount of data, which may include a unique anonymous identifier. Cookies are sent to your browser from the website and stored on your device.
Examples of cookies we use
- Necessary cookies
Necessary cookies help the website to function by enabling basic functions such as page navigation and access to secure areas of the website. Without these cookies, the website will not be able to function properly.
- Settings cookies
Settings cookies allow the website to remember information that changes the way the website behaves or looks, such as the user’s language or geographical settings.
- Statistical cookies
Statistical cookies help website owners understand how visitors interact with the website by collecting anonymous data and reporting.
- Marketing cookies
Marketing cookies are used to track website visitors. They serve for the subsequent display of relevant and appropriate advertising content tailored to individual users, which creates greater value for external (third-party) advertisers and publishers.
- Unclassified Cookies
Unclassified cookies are those that are in the process of being classified by us and individual cookie providers. If you are located in Europe, your IP address, activity data from your keyboard and all personal data are never stored with, nor shared with any third parties. We store all data collected through our website and during the provision of our services in Europe (Serbia) and if you want to disable tracking in this way, you can do so by sending an e-mail to the address firstname.lastname@example.org.
- Google analytics
How we use information about you
We use the data we collect solely for the purpose of maintaining and managing the website, as well as to be able to answer your questions and requests:
- To provide services and maintain quality;
- To inform you about changes within the services;
- To enable you to use the interactive functionalities of the services, if you decide to use them;
- For the purpose of care and support for users;
- To collect information or analyze data useful for improving the quality of services;
- To monitor the use of services
- To detect, prevent or solve technical problems that are detected.
The legal basis for the use of personal data is provided in Article 13 of the Law on the Protection of Personal Data of Montenegro and Article 6(1)(f) of the EU General Data Protection Directive (GDPR).
With your consent, we can also use the data we collect for the purpose of sending marketing materials through our newsletter. The legal basis for the use of personal data for this purpose is provided in the Personal Data Protection Act of Montenegro and Article 6(1)(f) of the EU General Data Protection Directive (GDPR).
We can also use the collected data to improve the quality of our partners’ Internet presentations.
Data storage and processing
Data collected through the website may be stored, maintained and processed on computers (servers) located outside your country, province or other territorial jurisdiction, in a geographical territory where legal regulations different from the one in which you live are applied.
If you are outside the territory of the Republic of Montenegro and decide to provide us with certain data, please note that we transfer and process all data, including your personal data, in the Republic of Montenegro, in accordance with the Law on the Protection of Personal Data of the Republic Montenegro.
Palmanas Media doo can also transfer the data it collects about you, including your personal data, to its related legal entities or third parties whose headquarters are located abroad.
How we share collected data
Personal data and data that can identify the user
Palmanas Media doo will not rent or sell your personal data to third parties. Your personal data may be stored in locations that are not under the direct control of Palmanas Media doo (eg on servers or in databases of hosting service providers).
Any personal information you choose to make public through the website, such as leaving a comment on our website or a blog within it, will be available to others. If you decide to remove data that you have made publicly available on the website, copies of that data may remain visible on cached and archived pages of the website or with other users, if they copied or recorded such data while it was publicly available.
Information that does not contain personal information
Information that does not contain personal data (such as anonymous usage data, redirected/exit pages and URL addresses, types of platforms, number of clicks, etc.) may be shared with third parties to help them understand usage patterns of individual Konferencije.rs services. and the service of our partners.
By publishing any data that is not directly related to you personally, on the montehomes.me website, you confirm that you have obtained all the necessary consents for the public publication of such information and that you are not violating the law. If you decide to remove information that you have made publicly available on the website, copies of that information may remain visible on cached and archived pages of the website or with other users, if they copied or recorded such information while it was publicly available.
Information that does not contain personal data may be stored indefinitely.
Situations in which we may be required to share your personal information
Palmanas Media doo can, in certain situations, when it is legally obliged to do so, in cases where there is a corresponding court order or other legal basis, as well as in situations where we reasonably believe that such action is necessary, forward your personal data to the competent authorities:
When there is a legal basis or a well-founded request of the judicial authorities for such action;
When necessary to enforce our Terms of Service, or to protect the security or integrity of the website;
In order to ensure respect and protection of intellectual property rights or safety of Palmanas Media doo, personal safety of users and other persons;
To prevent or investigate possible illegal conduct in connection with the Services;
To protect ourselves from legal liability if such a risk occurs.
It is our business policy to send you notifications about services, or other notifications that we are legally obliged to deliver to you, as well as marketing information or notifications related to other business activities of Palmanas Media doo. We can deliver such notices to you via electronic mail, in writing by direct mail, or by publishing them on the website, in accordance with the internal decision of Palmanas Media doo.
We reserve the right to independently decide on the form and manner in which we inform you, with the note that you can opt-out or stop receiving notifications from us at any time, in ways that are described in detail within this Policy.
Privacy protection of minors (children)
Protecting the privacy of minors (children) is extremely important to us. Precisely for this reason, Palmanas Media doo does not collect or request personal data from any person under the age of 18 (eighteen).
If, despite everything, it happens that we see personal data of a person under the age of 18 on our website, and the same was obtained without proper verification or consent of parents/guardians, such data will be immediately removed.
If you are a parent or legal guardian of a person under the age of 18, and you believe that we have some information about such a person, please contact us immediately at email@example.com.
If you are located in the European Union or the European Economic Area, please note that we will not transfer your data, including any personal data, outside the EU or the EEC.
How we protect your personal data
Palmanas Media d.o.o. is fully committed to protecting your privacy and the personal data of its users, but there is no way to fully guarantee the security of any data you provide us, or to guarantee that data about you, which are available on the website, cannot be accessed, that they cannot be disclosed, altered or destroyed by breaching our physical, technical and managerial protections which are established in accordance with the highest current industry standards.
When you provide us with sensitive data (such as login data to a secure part of the website) on our registration or order forms, we encrypt such data using SSL (Secure Socket Layer) technology. Despite this, we emphasize that there is no absolutely safe way of transferring data over the Internet, nor is there a method of electronic data storage that would be 100% secure. In this sense, we are unable to unconditionally guarantee the absolute security of your personal data.
If you have any questions regarding website security, please contact us at firstname.lastname@example.org.
Palmanas Media doo hereby confirms its compliance with the regulations related to the EU-US Privacy Shield, established by the US Department of Commerce.
The operation of Business Info group doo is also in compliance with the EU GDPR Directive regarding the collection, use, storage and retention of personal data from EU member states.
Palmanas Media doo hereby confirms that it fully complies with the requirements regarding notification, choice, forwarding, security, integrity, access and change of personal data of its users.
How long do we keep your personal data?
If you accessed the website as a visitor, we will keep the collected data about you as long as necessary, but in any case no longer than 1 (one) year from the moment of your last visit to the website.
If you are a client of Palmanas Media doo, we will keep your data as long as your account is active with us, or as long as it is necessary to provide services. We will store and use your data in case of need for acting in accordance with legal obligations, resolving potential disputes and implementing business contracts.
Please note that information that does not contain personal data may be stored indefinitely.
Links to other websites/content of third parties
Palmanas Media doo is not and cannot be responsible for the conduct of Internet pages or the use of services to which you can be directed by a link from the website, including the data and content of those pages.
Your movement and interaction on any third-party Internet presentation or services provided by them, including those for which there is a link or advertising message on our website, are subject exclusively to the rules and policies of those third parties.
Widgets (Widgets) of social networks
The montehomes.me website may also contain certain functionalities related to social networks, such as the Facebook “Like” button and other widgets. These functionalities may collect information about you, such as your IP address and information about the page on the website you visit, as well as set a cookie so that they can function properly.
Your rights regarding personal data that Palmanas Media doo may collect about you
For clients of Palmanas Media doo: You can check, correct, supplement or delete incorrect data that we have and keep about you at any time by logging into your account.
Other users (visitors, holders of data tracked by Palmanas Media doo and former clients) can contact us directly at email@example.com.
We will receive your request immediately, and within 72 (seventy-two) hours at the latest, act accordingly and inform you about it.
If you want to exclude the possibility of your movement on the website being monitored through Palmanas Media doo analytical tools, you can do so at any time by sending an e-mail to firstname.lastname@example.org.
Legal regulations on the protection of personal data allow you a wide range of rights regarding the possible processing of your data by Palmanas Media doo. Accordingly, you can at any time request us to correct or remove your personal data from a certain part or the entire website, or to limit the processing of your personal data if you consider them inaccurate.
As a visitor, client or user, you have the legal right to object to our handling and processing of your data in accordance with your own interest. Palmanas Media doo is obliged to evaluate each such request and act on it.
Additionally, you have the right to receive data about you collected by Palmanas Media doo in portable form, if you wish.
In addition to all of the above, as a website user, you have the right to lodge a complaint with the competent supervisory authorities and institutions.
How you can contact us
If you wish, you can also contact us via regular mail at the address below:
Palmanas Media doo
Arhitekte Milana Popovica
81000 Podgorica, Montenegro